Cookie Policy

This Cookie Policy explains how Support Path Pro ("we", "us", or "our") uses cookies, browser local storage, and similar technologies on supportpathpro.life. It should be read alongside our Privacy Policy and Terms of Service.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. Local storage is a related browser feature that stores data persistently on your device. Both help websites remember preferences and enable certain functionality.

We keep cookie usage minimal. We do not use cookies for advertising, behavioural profiling, or cross-site tracking.

2. Cookie banner and your choices

When you first visit our website, a cookie banner appears at the bottom of the screen offering two choices:

• Accept all — stores your preference and acknowledges functional third-party embeds such as Google Maps on the contact page;
• Essential only — stores your preference for essential site storage only.

Your choice is saved in browser local storage under the key spp_cookie_consent. The banner does not reappear once a choice is saved unless you clear your browser storage. You can change your preference at any time by clearing site data for supportpathpro.life in your browser settings and revisiting the site.

3. Cookies and storage we use

4. Essential cookies and storage

Essential storage is required for the cookie banner to function correctly. Without storing your preference, the banner would appear on every page load, which would impair your browsing experience. Essential storage does not track you across other websites and does not require consent under typical interpretations of the PDPA, though we still present a banner for transparency.

5. Functional cookies — Google Maps

Our contact page displays an embedded Google Map showing our Tiong Bahru office at 298 Tiong Bahru Road. The map loads when you open contact.php so you can see the location immediately. Google may set third-party cookies when the embed is displayed, according to Google's privacy policy.

Choosing "Essential only" on the cookie banner records your preference but does not remove the map from the contact page. Review Google's policies at policies.google.com for details about their cookies.

6. What we do not use

Support Path Pro does not deploy:

• Advertising or retargeting cookies;
• Social media pixel trackers;
• Third-party analytics platforms such as Google Analytics on this website;
• Chat widgets that track browsing behaviour across sessions;
• Cross-site fingerprinting scripts.

Google Ads may independently measure ad clicks when you arrive from an advertisement. That tracking occurs through Google's ad platform rather than through cookies we place on this website.

7. Managing cookies in your browser

Most browsers allow you to block or delete cookies through settings. Blocking all cookies may prevent the cookie banner preference from being saved, causing the banner to reappear on each visit. Blocking third-party cookies specifically may prevent Google Maps from functioning even if you accept functional cookies.

Instructions vary by browser. Consult your browser's help documentation for steps on managing cookies and site data.

8. Changes to this policy

If we introduce new cookies or storage technologies, we will update this page and adjust the cookie banner if required. The "Last updated" date reflects the most recent revision.

9. Contact

Questions about cookies or this policy may be directed to our guidance office using the contact details below. We respond to cookie-related enquiries within ten business days.

Support Path Pro
298 Tiong Bahru Road, #05-01, Singapore 168730
hello@supportpathpro.life
+65 6226 3159