Financial aid
ComCare Short-to-Medium Term Assistance, ComCash, school bursaries, and MediFund referrals — including how SSOs calculate household income and which bank statements they require.
Financial aid pageSingapore · English · Tiong Bahru office
Guidance on social assistance programmes in Singapore
We help residents work through ComCare applications, HDB rental options, caregiving grants, and employment schemes — what documents to prepare, where to apply, and what to expect at each step.
Topics we cover most often
Residents visit our office or write in about these five areas. Each page explains programme basics, typical documents, and where applications are submitted.
Housing support
HDB public rental applications, interim rental housing referrals, and help when rental arrears build up — including when to involve your SSO before enforcement letters arrive.
Housing support page
Caregiving programmes
Home Caregiving Grant tiers, elder day-care subsidies, SG Enable schemes, and respite care — how Functional Assessment Reports affect grant amounts and renewal dates.
Caregiving page
Employment assistance
MyCareersFuture registration, WSG and e2i placement support, SkillsFuture claims, and mid-career training allowances — especially after retrenchment or a long break from work.
Employment page
Community resources
Family Service Centres by postal sector, food assistance near your estate, National Care Hotline, and grassroots funds — mapped to where you live, not generic lists.
Community resources pageWhat happens at a guidance session
Sessions usually run 45–60 minutes at our Tiong Bahru office or by phone. We focus on your immediate problem first — overdue rent, a retrenchment letter, a parent's care costs — then list programmes that match your household profile.
- Household review NRIC status, dependants, housing type, income sources, and any open applications with SSO, HDB, or hospitals.
- Programme shortlist Which schemes apply, which exclude each other, and which agency handles each application.
- Document list Printed checklist of payslips, bank statements, tenancy agreements, and medical papers to gather before your agency appointment.
- Next appointment Where to go — SSO at your sector, HDB branch, SG Enable, or your nearest Family Service Centre — and what to say at intake.
Who comes to us
Most enquiries are from Singapore citizens and permanent residents. We also assist pass holders where a specific community programme allows it.
Households with reduced income
After retrenchment, medical leave, or fewer shift hours, families often need ComCare while searching for work. We explain how SSOs treat CPF contributions, cash gifts from relatives, and part-time earnings in the same month.
Families supporting seniors
Questions about CareShield Life claims, day-care subsidies, and transport concessions usually arrive together. We outline the order to apply so subsidies are not delayed by missing assessments.
Caregivers and persons with disabilities
Home Caregiving Grant applications, assistive device subsidies, and Open Door Programme job matching each use different forms. We separate the steps so nothing is submitted to the wrong agency.
First visit to an SSO or FSC
If you have never filed ComCare or walked into a Family Service Centre, we explain intake questions in plain English and what happens if documents are incomplete on the first visit.
Tiong Bahru guidance office
298 Tiong Bahru Road, #05-01 — near Tiong Bahru MRT exit and buses along Tiong Bahru Road. Consultation rooms are private for discussions about income, medical bills, or family disputes.
Walk-ins welcome Mon–Fri 09:00–18:00. Saturday slots by appointment. Initial sessions are free; we only charge for extended document preparation if you ask for multiple follow-up meetings.
Contact us
Common questions
Do you submit ComCare or HDB forms for me?
No. Applications stay with SSOs, HDB, hospitals, and other administering bodies. We prepare you for those appointments and review your documents beforehand.
How long until assistance is approved?
ComCash and urgent cases can move within days if papers are complete. Rental flat queues and grant renewals take longer. We give realistic ranges based on your programme mix.
I still work part-time — can my household qualify?
Often yes. SSOs look at total household income and dependants, not just one payslip. Bring all income proof so the assessment reflects your actual situation.
Is what I share kept private?
Consultation notes stay in our office files for follow-up only. See our Privacy Policy for retention periods and your PDPA rights.